Top 10 Social Media Handbooks and Online Communication Guideline Examples

Do you need to establish Social Media Guidelines for your company? Establishing a Social Media Handbook, Online Communication Guidelines, and Training employees on the appropriate use of social media within those guidelines, are fundamental in running a successful company. The following provided Social Media Policies and Online Communication Guides are meant to be used as a starting ground for your organization to ensure you are protecting your companies integrity through Social Media efforts. As you know these guidelines will continue to evolve as web participation and interactions evolve.

American Red Cross

One of the most admirable published Social Media Handbooks and Online Communications Guidelines was created by Wendy Harman of the Red Cross. They have divided their guides into two parts which include the Communications Guidelines and Social Media Handbook but actively reference each other within the documents:
The Social Media Handbook for Local Red Cross Units

The American Red Cross Online Communications Guidelines

Gartner

Gartner Public Web Participation Guidelines

Greteman Group

Greteman Group Social Media Policy

IBM

IBM Social Computing Guidelines

Intel

Intel Social Media Guidelines

Kodak

Kodak Social Media Tips and Guidelines

Mayo Clinic

Participation Guidelines
Comment Policy
For Mayo Clinic Employees

Porter Novelli

Porter Novelli Blogging and Social Media Policy

SAP

SAP- Social Media Participation Guidelines 2009

Telstra

Telstra (Australia) – Social Media Guidelines

Please let us know if there are any that you feel are left out of this list?