Top 10 Social Media Handbooks and Online Communication Guideline Examples

Do you need to establish Social Media Guidelines for your company? Establishing a Social Media Handbook, Online Communication Guidelines, and Training employees on the appropriate use of social media within those guidelines, are fundamental in running a successful company. The following provided Social Media Policies and Online Communication Guides are meant to be used as a starting ground for your organization to ensure you are protecting your companies integrity through Social Media efforts. As you know these guidelines will continue to evolve as web participation and interactions evolve.
American Red Cross
One of the most admirable published Social Media Handbooks and Online Communications Guidelines was created by Wendy Harman of the Red Cross. They have divided their guides into two parts which include the Communications Guidelines and Social Media Handbook but actively reference each other within the documents:
The Social Media Handbook for Local Red Cross Units
The American Red Cross Online Communications Guidelines
Gartner
Gartner Public Web Participation Guidelines
Greteman Group
Greteman Group Social Media Policy
IBM
IBM Social Computing Guidelines
Intel
Kodak
Kodak Social Media Tips and Guidelines
Mayo Clinic
Participation Guidelines
Comment Policy
For Mayo Clinic Employees
Porter Novelli
Porter Novelli Blogging and Social Media Policy
SAP
SAP- Social Media Participation Guidelines 2009
Telstra
Telstra (Australia) – Social Media Guidelines
Please let us know if there are any that you feel are left out of this list?

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